Privacy Policy

Effective Date: January 30, 2026

At Platinum Sculpt (“Platinum Sculpt,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us through our website and online services (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with our Site.

Important HIPAA Notice (Please Read):
This Privacy Policy primarily covers information collected through our website (for example, contact forms, online requests, and website analytics). When we create, receive, maintain, or transmit Protected Health Information (“PHI”) as a healthcare provider, our HIPAA privacy obligations are described in our Notice of Privacy Practices. If there is a conflict between this Privacy Policy and our Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices controls.

Information We Collect

1) Information You Provide to Us

We may collect information you voluntarily provide, such as:

  • Name, email address, phone number
  • Message content when you submit an inquiry
  • Appointment request information (such as preferred dates/times and service interest)
  • Any other information you choose to include

Please do not submit sensitive medical information through general website forms unless specifically requested through a secure process. If you provide information that qualifies as PHI, we will handle it as described in our Notice of Privacy Practices.

2) Information Collected Automatically

When you use the Site, we may automatically collect:

  • Device and browser data (IP address, browser type, operating system)
  • Usage data (pages viewed, time spent, click activity, referring/exit pages)
  • Approximate location derived from IP address
  • Cookies and similar technologies (see “Cookies” below)

3) Information From Third Parties

We may receive information from third-party services used to support our operations (for example, scheduling, analytics, payment processing, or marketing tools). These providers have their own privacy practices.

How We Use Information

We may use the information we collect to:

  • Provide and improve the Site and related services
  • Respond to inquiries and communicate with you
  • Confirm or facilitate appointment requests
  • Send administrative messages (e.g., confirmations, updates, policy notices)
  • Provide marketing communications where permitted by law and consistent with your choices
  • Maintain security, prevent fraud, and protect our rights
  • Comply with applicable laws and enforce our policies

How We Share Information

We may share information as follows:

  • Service Providers: With vendors who help operate our Site and business (e.g., hosting, analytics, communications tools). They are authorized to use information only as needed to provide services to us and are required to protect it.
  • Legal and Safety: If required by law or to protect rights, safety, and security.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (subject to appropriate protections).

We do not sell your personal information in the ordinary sense of exchanging it for money. If our practices change, we will update this Policy.

Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Make the Site function properly
  • Understand usage and performance
  • Improve the Site experience

You can control cookies through your browser settings. If you disable cookies, some Site features may not function as intended.

Do Not Track: Some browsers offer “Do Not Track” settings. Because there is no consistent industry standard for responding to these signals, we do not respond to them in a uniform way.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no online system is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

The Site is not intended for individuals under 18, and we do not knowingly collect personal information from children under 18.

External Links

The Site may include links to third-party websites. We are not responsible for the privacy practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date above indicates the most recent revision. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact us:

Platinum Sculpt
Bowling Green: 1945 Scottsville Rd, Suite A1, Bowling Green, KY 42104 — (270) 714-9964
Lexington: 1031 Wellington Way, Suite 125, Lexington, KY 40513 — (859) 762-2664
Winchester: 903 W Lexington Ave., Suite 3, Winchester, KY 40391 — (859) 762-2664
Email: info@platinumsculpt.com

For HIPAA-related questions about PHI, please see our Notice of Privacy Practices

Great experience!  Nurses and staff were amazing, kind, and thoughtful. Can’t wait to see my results!  They offer lots too. Would definitely recommend!
Jenny Lawyer
The staff was so professional and accommodating!! Thanks for the great experience!!! Will be back!
Justin Reesy
As a guy, I always have some trepidation going into a medspa setting. The staff at Platinum Sculpt made me feel right at home. This is truly a spa setting.
Phil Worthey
I started with the hydrofacial. I have had these at other places. Halie was extremely professional and detailed. It was a fantastic experience. I bought a package of 6.
Kathy Perry
First of all, I love love love the staff! Erin and Halie are AMAZING! Not only did they cater to my needs, and ensure that coolsculpting was the right fit for me.
KeAundrea Stovall
I drive from Nashville for Hydrafacials because of the service and the staff. Halie is amazing and down to earth. All of the staff are honest, supportive, and authentic.
Shelley Chamberlain
Great experience!  Nurses and staff were amazing, kind, and thoughtful. Can’t wait to see my results!  They offer lots too. Would definitely recommend!
Jenny Lawyer
The staff was so professional and accommodating!! Thanks for the great experience!!! Will be back!
Justin Reesy
As a guy, I always have some trepidation going into a medspa setting. The staff at Platinum Sculpt made me feel right at home. This is truly a spa setting.
Phil Worthey
I started with the hydrofacial. I have had these at other places. Halie was extremely professional and detailed. It was a fantastic experience. I bought a package of 6.
Kathy Perry
First of all, I love love love the staff! Erin and Halie are AMAZING! Not only did they cater to my needs, and ensure that coolsculpting was the right fit for me.
KeAundrea Stovall
I drive from Nashville for Hydrafacials because of the service and the staff. Halie is amazing and down to earth. All of the staff are honest, supportive, and authentic.
Shelley Chamberlain
Love, Love, Love!! Really happy with the results that I received on a trouble area around my legs/hips that would not go away regardless how hard I tried with diet and exercise.
Jennifer Drumm
This is long over due I could not have ask for a better place to go.  Everyone was welcoming and very helpful.  And I finally got my body back I would so recommend this to anyone results may very.Thank you
Karrie Rodgers
Platinum Cool Sculpt in Bowling Green is a luxury life changing experience. The environment is modern, professional, clean, uplifting, and soothing.
Nicole McGee
Erin and her staff were great! I was very skeptical of this going into it but have seen tremendous results. For years I have tried to tone up my mid section without success.
Jamie Peerce
Wonderful and professional staff! Answered all of my questions throughly. Would definitely recommend this place! My results are great and has definitely been worth the money.
Brianna Morris
Great to work with and no pain!  Loved my results.
Lauren Durham
Love, Love, Love!! Really happy with the results that I received on a trouble area around my legs/hips that would not go away regardless how hard I tried with diet and exercise.
Jennifer Drumm
This is long over due I could not have ask for a better place to go.  Everyone was welcoming and very helpful.  And I finally got my body back I would so recommend this to anyone results may very.Thank you
Karrie Rodgers
Platinum Cool Sculpt in Bowling Green is a luxury life changing experience. The environment is modern, professional, clean, uplifting, and soothing.
Nicole McGee
Erin and her staff were great! I was very skeptical of this going into it but have seen tremendous results. For years I have tried to tone up my mid section without success.
Jamie Peerce
Wonderful and professional staff! Answered all of my questions throughly. Would definitely recommend this place! My results are great and has definitely been worth the money.
Brianna Morris
Great to work with and no pain!  Loved my results.
Lauren Durham